Contact

What to include

• Your player name (and the ID shown on the in-game support button).
• What happened, on which screen, and what you expected to happen.
• Approximate date and time, browser and device.
• A screenshot, if possible.
• Never send your password: the team will never ask for it.

Response time

We reply as quickly as possible. Personal data requests (access, correction or deletion) are answered within the legal deadlines and may require confirming that you are writing from the email registered on the account.

Before you write

Many questions are already answered in the FAQ. To learn how your data is handled, read the privacy policy. To delete your account yourself, follow the instructions on the account deletion page.